Disappointed
HopedForBetter
1/6/2021
Disappointed (1) I thought it would be more powerful and cook food faster and (2) have to push on off button hard to get it to go on/off.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Value
Perfect size!
Beckjack518
12/30/2020
I have an old kitchen with steel cabinets. I replaced an old, huge hood style microwave with this one. The size is absolutely perfect. It is not as powerful as my old unit. But it has not been an issue. I did put it over the cooktop. I have a ceiling vent fan.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
Great features!
pam64108
12/23/2020
Love my GE microwave. Easy to use, runs quietly, works well. Just what i need.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Difficult Installation
KC Mom 2
12/23/2020
Seems to work just fine. The challenge with this microwave, and probably every other built-in microwave, is installing it into a tight space by hanging it from screws. Would have been great if the manufacturer would provide some form of template for placement of screw holes above the microwave cabinet.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
So quiet
KayEleanor
12/22/2020
It's so quiet I have to check to see if it's running. I wish the panel was written whiter. I have trouble reading it
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Not as good as previous GE Profile Microwave
Guress
12/15/2020
Clock is lighted but control panel is not lighted. Need a bright light to see and find buttons on the control panel.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Came with house I purchased
salford
12/12/2020
This microwave was installed under a cabinet in my kitchen when I bought my house. I love the quality of the microwave and it works very well. I appreciate the directions on the inside for using the microwave. We uninstalled it from being attached so we could free up space in the kitchen. For being 800 watts, it heats up food quickly. I'm very satisfied with this model.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
GE makes great appliances
Kitty Kay
12/5/2020
My last GE was still working after 25 years of service. I remodeled my kitchen and replaced my appliances again with GE. Very dependable
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Keypad difficult to see
DCL54
12/2/2020
This is my 3rd spacesaver/profile microwave oven, in 20 years. 1st one purchased 2003, replaced 2012 with same model. I liked the features on #2 the best, it also appeared to be of better quality. #3 is tinny, no solidity to it, I don't think the latch will last long. The keypad is difficult to see, so we have to keep a flashlight by it. Not the quality I expected from GE.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Value
GE microwave
Overall happy 123
12/2/2020
This is our second purchase of this model to replace a built in unit. The first unit developed an electrical problem. I did not explore a repair due to my fear of a possible house fire.
This unit has adequate size and power for a home kitchen application. My wife "loves it." The controls are easy and simple. The glass plate included is durable. It is attractive and complements our other black colored appliances.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
Disappointed
Micro50
11/26/2020
Replaced identical model.(25 plus years old) Overall construction inferior.Control pad extremely difficult to read when placed under counter.Lack of contrast of lettering and numbers make it very difficult to read.Wish it had more power. Loved our old one.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
quite microwave
Pwang201366
11/25/2020
This microwave is quite and powerful , it is easy to use
Originally posted on www.ge.com
Yes, I recommend this product
Only microwave that fits our space.
prussiahawk
11/24/2020
Replacing a previous GE Compact Microwave. This is the only new microwave that fits in this space. Works very well with nice features.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Unhappy
EviH
11/23/2020
The keypad is very difficult to see because the numbers and letters are too small and they are not white or wide enough. This also makes it hard to press within the space especially if you have arthritis. Also, it takes too many unnecessary steps to program .
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Built-in features
Janner1622
11/23/2020
Replacement for another GE microwave in a custom-built space - perfect fit but needed new trim kit
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Perfect for small spaces
lisafr
11/20/2020
When I redid my kitchen, the contractor mismeasured the space where the built in microwave was supposed to go! This left me with just about a single choice of units that would fit- hence this one! I purchased the original 11 years ago and it just died and, not seeing any good reason to do otherwise, I replaced it with the exact same oven. I love the one touch features as well as the add 30 seconds feature. My largest plates don't turn because they are square but otherwise, the perfect microwave for us.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Nice updated features, but door latch is fragile.
LinDF
11/17/2020
This microwave replaces a former edition. Great update on features, however I am concerned that the door latch is fragile and will fail long before the useful life of the microwave.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Works very good
Meat head 55
11/16/2020
Works good and very quiet. When you open or close the door the latch system is loud and feels very cheaply made. I didn't know this until I got it home to use it. The labeling on the buttons are so small they are hard to see. Not impressed with the lack of quality. We'll see how long it lasts...
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Very quiet
Mark B307
10/21/2020
Very happy with it. Very quiet machine. Looks awesome in our new kitchen
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Microwave
Les K
10/12/2020
Works well but a bit tinny. Heats very hot. Different buttons from previous unit
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good product but hard to read control panel
Lngr
9/30/2020
This is a good basic microwave; however the dark control panel makes it hard to read the settings.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Fits the space
Jackieb3
9/30/2020
Same response as below. Smaller in size to my prior microwave and takes longer to heat/cook than prior. Otherwise similar appearance.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Quality product
Katethegrape
9/23/2020
Reliable, US made, quality product
Company stands behind product and warranty
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Perfect size, under cabinet mount
Grape Kate
9/16/2020
Not oversized,
Efficient.
Under cabinet mount affords countertop space for coffee cups, napkins,
Etc. Helps unclutter a whole section of kitchen.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great compact microwave oven
Hsg123
8/12/2020
Our old oven broke and this was a perfect fit in our narrow wall shelf arrangement. Click sound is great with white LCD display panel
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
This replacement mic did not fit
geocur
8/5/2020
Dealer told me it was a drop replacement that would fit into the existing kitchen cabinet space. It did not. Had to modify existing cabinet. More crap from China!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Good microwave
Louisbugs
7/29/2020
So far I am happy with the performance of the microwave. The cooking sensor is a nice feature and it does work. My only complaint is that the dimensions listed on the box are not correct. I bought the microwave because I needed to replace my microwave and it needed to fit in a cabinet. It is a little short but it fits.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Performs great
MattParry
7/8/2020
I purchased this to replace a GE Space Saver that was starting to have paint erosion on the inside. This is a little higher than the Space Saver but in my case that was not a problem. Overall I am very pleased.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
At best this a mediocre appliance.
Mr Neveragain
7/8/2020
This unit is mediocre at best. Would never recommend to another potential customer.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Unfortunately, not a van of this model.
Corinne Vititoe
6/30/2020
I am concerned with the strong air that comes out from the bottom of the appliance during the use process. Just too strong. Too much worry over it.
Plus, I do not like the tin sound when closing the appliance door. Sounds like tin!
Also, a very BIG disadvantage for older people with site issues - the black panel! Can't see the numbers thru the black panel!!! Terrible. Terrible. Plus after the purchase had to also pay to have installed under a cabinet. After the $232 charged, was over $500 when all said and done and the install looks unfinished!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
OK features, but not as good as the old model.
Jkd41
6/24/2020
The one obvious flaw is no lighting on the control panel. There must be a light on directly overhead in order to punch buttons on the panel.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Quality
Value
Why did they change this model?
peduci
6/8/2020
I've had two other GE under-counter Microwaves for the last 30 years and was always satisfied. When I needed to replace the last one, I found that this large model was the only one available. First - why was it made larger? The depth is the same so the rotating plate can't be large and you can't effectively put anything larger in it, so the extra width is a waste. The metal is flimsier and I get the sense it won't last as long. The rotating glass plate does not fit securely and keeps slipping off the guides. The interface has changed to make it less intuitive and on the black model you need to have a bright light to see the button. And the buttons are not responsive, you have to press solidly right in the middle or they do not work. The took a great product and turned it into a mediocre one. It actually deserves three stars, but I took one away because they needlessly made the product inferior to its predecessor.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
It is hard to read the key pad in a low light
Goodcook64
6/8/2020
So far we have not had any service or support issues.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
Low profile..great features
Diro7356
6/2/2020
Easy to understand features and short cuts are posted on the device.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
good 12 in. deep microwave!
erphy
6/1/2020
very hard to find a microwave with this depth. only negatives are the buttons are hard to read, and the door open button is somewhat hard to push.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
Reliable
rel01
5/27/2020
We bought this microwave to replace our old cabinet installed GE microwave. It took a bit of research to find our old unit's GE replacement model. Unfortunately, the dimensions and specifications of the new model were not exactly the same as the old model, so it took quite an effort to fit the replacement into the available space and install it inside the cabinet.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Quality
Value
Do not purchase! Hard to see "Touch Screen"
GE Customer 45 years
5/26/2020
We cannot see the touch control panel buttons on the front. The words do not light up and are hard to see. The old Spacemaker II Model JEM31BF001, Serial: GG900157B, purchased in 04/04 microwave we had, which this replaced, had white letters or words that were easy to read and to see. The letters/words are so light it is impossible to see them without using a small flash light. So sad! Nothing wrong with my eyes either! Thinking of returning the unit.
Secondly, why should a customer have to go to a web site and print a User Manual? I know. Costs. But we paid over $325 for this microwave and you should have at least provided and Owner's Manual. By not doing so is cheap!
Please consider this customer feedback and forward it to your engineering department. Customer feedback and service is a way in which companies grow if they only listen. I would like to hear back from you or one of your engineers by phone or e-mail so I can determine next steps.
Thank you.
Bill Karas, a GE customer for 45 years
Flushing, MI
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Changes
Tisser
5/12/2020
All the push buttons had changed positions from the last
Profile microwave we thought we had replaced and we are not happy with it. They are also harder to read.
Originally posted on www.ge.com
Yes, I recommend this product
Great microwave, but
Babi1
5/7/2020
Nice microwave, but black buttons are difficult to read.
Wish the buttons were lighter, or lit up when using.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
It Fit Our Space
MikeinVA
5/5/2020
We bought it based on comments from previous purchasers who said it's actual dimensions were less than advertised by GE. It fit perfectly into our custom shelves. I'd prefer more than the 800 watts but it cooks everything in just about the same time as our old 1100 watt GE microwave.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Poor touch screen visibility
Carla2020
5/4/2020
This replaced our previous Ge spacemaker microwave oven. The touch screen panel on this new one is very hard to read. The letters are not bold and do not seem as large. The previous one was very legible.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
love compact size and other great features
jimandanne
4/30/2020
This is the 3rd GE Profile Microwave oven that we've purchased. Absolutely love the compact size for the space we have available. The multiple features are more than adequate for our needs and we can't imagine life in the kitchen without this great appliance. Thanks GE.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Fits in the space we have
Wonder chas
4/29/2020
The microwave was our second of the same kind. Although we thought it might be off just a little in size to fit the existing bracket it worked.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great defrost mode
Jody17
4/27/2020
I have always had an Amana microwave, but due to the size opening I had, I needed to get a different model. So far so good.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good for under cabinet
Larryam
4/25/2020
Touch pad needs harder push in precise spot to operate and lettering is smaller and lighter so more difficult to read than previous 2007 model.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Easy to install; perfect fit
dmachog61
4/24/2020
Perfect fit into the space; it works perfectly and looks great. An upgrade to our kitchen
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Fits in the wall cabinet
Kctalks
4/21/2020
This microwave was a reasonable price and was really the only one that fit in the cabinet space, and still had all the desirable features.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Works well.
LL88
4/16/2020
This micro wave works just fine. The door opener button is very clunky and feels cheap. The labels for the different buttons are too small and difficult to read. I do wish they were back- lit so I could read them. Even with my kitchen light, the white lettering can't be see. Al the very least , it should be a bolder and larger lettering. GE makes great product but the missed the mark on this one. Still the features all work great.
My other GE microwave that finally gave out was much easier to read the controls. Hope GE will improve on this model.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Disappointing
Marcia36
4/14/2020
Owned the previous model of this microwave. Was pleased with It's operation. Size fits into my predetermined cabinet space, hence, reordered updated model. Very disappointed with product! Function options do not work effectively, light is dim, not the quality I expect from GE!
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Value
A lesson in frustration.
Machoman
4/13/2020
This is our 3rd GE undercounter microwave in the same application.
We know that any appliance never lasts forever. However...
The first was installed by our kitchen remodel contractor.
The second came with hardware but no mounting template and holes were different.
The 3rd came without hardware or a template, and again, the pattern was different.
The unit fits into a VERY tight space. We were finally got it securely mounted, the door failed to fully open because it jams into the cabinet to the left.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
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Value
